As usual, EE just try to make using their network impossible. I have a Cisco signal box, provided at my old address because of abysmal "service". I've moved house, and since I moved, some idiots destroyed a local cell site (believing it was giving them coronavirus!). EE haven't seen the need to reinstate the destroyed plant, so there's a substantial hole in service in this neighbourhood. Several calls to EE reporting awful "service" have been ignored.
I called to get the signal box reactivated at my new address to give me some measure of mobile service in my home. I provided the details that were requested, and was told that it would be activated in a day or two - that was over four weeks ago. It's still rapidly blinking green, waiting to get set up. It is NOT "secondhand"!
Why are EE so utterly inept? Why do they NEVER do what they promise? Why do they keep increasing my monthly bills whilst providing less and less service?
Why doesn't wi-fi calling work properly and reliably? I have three wi-fi networks here, which my Samsung S10 is supposed to connect to - it does for data, but not for phonecalls. "Wi-fi Calling" is enabled in settings....
Do I have to cancel this account and go to a professional mobile service provider?
