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iwatch

keri_x
Investigator
Investigator

‎10-01-2023 09:29 PM

Im really confused my iwatch has its own paired watch plan, however, its not connecting and says cannot connect to phone? wm i missing something?

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎10-01-2023 09:45 PM

@keri_x  Is Bluetooth enabled on your phone ?   You need to make sure it’s Bluetooth via the setting app. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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keri_x
Investigator
Investigator
In response to Chris_B

‎11-01-2023 07:47 AM

 

Hi, yes bluetooth is on it says connection failed? alll the time 

86D7988F-406B-4459-95AD-9734D9CAE7E7.png

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Jon_K
Former EE Employee
In response to keri_x

‎11-01-2023 10:25 AM

Hi @keri_x.

Can you try restarting both your phone and the watch?

Jon

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keri_x
Investigator
Investigator
In response to Jon_K

‎11-01-2023 10:43 AM

yea still doesnt work, could this be due the contract

0 Helpful
Jon_K
Former EE Employee
In response to keri_x

‎11-01-2023 11:50 AM

Thanks @keri_x.

What is happening with the contract?

Jon

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