28-09-2022 07:41 PM
My phone maybe old, but it received service in the area, then a few months back, it stopped receiving reception, but the phone is working, just no bars anymore. I obviously can't contact EE from abroad when I have to use a phone that has no reception. What is the problem? Is the phone no longer supported? How do I get a fix from America PLEASE?? THANK YOU
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28-09-2022 07:52 PM - edited 28-09-2022 07:58 PM
@amarra Is that on PAYG ? If so when did you last make a chargeable call/text ?
you might want to have a read of THIS
Your also using a roaming network and that device is only a 3G device so the network you was using could have turned off 3G as 3G on all networks worldwide is being shut down.
28-09-2022 07:52 PM - edited 28-09-2022 07:58 PM
@amarra Is that on PAYG ? If so when did you last make a chargeable call/text ?
you might want to have a read of THIS
Your also using a roaming network and that device is only a 3G device so the network you was using could have turned off 3G as 3G on all networks worldwide is being shut down.