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iphone 4 with micro SD sim stopped receiving service a few months ago..

amarra
Explorer

My phone maybe old, but it received service in the area, then a few months back, it stopped receiving reception, but the phone is working, just no bars anymore.  I obviously can't contact EE from abroad when I have to use a phone that has no reception.  What is the problem?  Is the phone no longer supported?  How do I get a fix from America PLEASE??  THANK YOU

1 SOLUTION

Accepted Solutions
Chris_B
Grand Master
Grand Master

@amarra   Is that on PAYG ?   If so when did you last make a chargeable call/text ?    

you might want to have a read of  THIS 

 

Your also using a roaming network and that device is only a 3G device so the network you was using could have turned off 3G as 3G on all networks worldwide is being shut down.   

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1 REPLY 1
Chris_B
Grand Master
Grand Master

@amarra   Is that on PAYG ?   If so when did you last make a chargeable call/text ?    

you might want to have a read of  THIS 

 

Your also using a roaming network and that device is only a 3G device so the network you was using could have turned off 3G as 3G on all networks worldwide is being shut down.