09-09-2025 11:10 PM - edited 09-09-2025 11:45 PM
Hello again, everyone!
It's Techtember, and we all know that means new iPhones!
We have an exciting lineup this year! Newly redesigned Pro Models and the all-new iPhone Air!
Just like last year, let's use this thread purely for Tracking Preorders and any relevant discussion around them.
Applicable Devices:
You can find @King-Boss's general discussion thread here: https://community.ee.co.uk/t5/Apple-Devices/iPhone-17-Pro-and-Pro-max-Pre-order-Thread-that-time-of-...
Hopefully, @Schoeyy can provide us with a tracking sheet once again this year! Once/if he does, I'll be sure to pin it!
Solved! See the answer below or view the solution in context.
18-09-2025 11:19 AM
Has anyone who bought the device outright had their DPD notification?
I ordered orange pro max at 1320 and it got confirmed 1340 on the 12th but heard nothing and there is no way to track the order with EE.
it says expected tomorrow but I’m getting less confident
18-09-2025 11:46 AM
You can track your order through EE.
if you cant find the link on there website/app, just start a live chat and the AI will send you the tracking link.
18-09-2025 11:48 AM
Mine is still saying expected date: Awaiting confirmation. But I've been on contact and they have the order. So I'm thinking its very doubtful for tomorrow
18-09-2025 12:05 PM
No texts etc so I messaged Ee this morning, they said I should get mine in 3-4 business days from the 19th.
I thought it was the 19th or not til Oct. Has anyone been told this? I am not sure I believe the advisor! I just want to make sure it’s a day I’m at home to get it.
18-09-2025 12:09 PM
My tracking hasn’t changed but I’ve had a text message saying
We're expecting your -EE- parcel. Your driver will need your delivery PIN ####
And contains a tracking link, so I’m feeling hopeful
18-09-2025 12:13 PM
What time did you order?
18-09-2025 12:15 PM
Rang at 12.55, got through about 13.10, got my confirmation email at 13.29. Ordered the silver 17 pro max 512gb
18-09-2025 12:25 PM
I ordered the 17 Pro Max, cosmic orange 256GB. I had my order confirmation at 13:19 last Friday just after pre-orders opened.
Ive seen people who ordered the same specs after me say they have already received tracking.
For those that pre-order quite often, do DPD collect the phone from EE all day or should I already have had a text with tracking information? EE tracking says it has been dispatched but they say they can’t see DPD tracking
18-09-2025 12:28 PM
When I ordered the 15 pro max 2 years ago I didn’t get anything from DPD till about 6pm, I was convinced I wasn’t getting it until that point.
18-09-2025 01:13 PM
iPhone 17 Pro Max 512 in Silver is being delivered tomorrow along with my EarPods Pro 3.
Ordered on 12th at 13:54