iPhone 16, set up new phone and Apple ID won’t transfer or phone number

[gabbieswann]

Account now locked after transferring over to phone. Can't access phone number or Apple ID without two factor authentication but old phone now erased and nothing I can do. Any suggestions?

[Peter_W]

Good morning @gabbieswann.

Thanks for reaching out to us here on the Community!

When setting up your new iPhone were you transferring an eSIM, or do you have a physical SIM and are able to insert this to the new phone?

Peter