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iPhone 14

Salcrx
Investigator
Investigator

‎25-10-2022 07:47 PM

Does anybody have any idea when current orders for iPhone 14 will be delivered? Ordered in ‘starlight’ on 20/10/22 and still haven’t heard anything. Was told within 7 days but starting to doubt it. Any longer and my trade in will no longer be valid.

0 Helpful
6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

‎25-10-2022 07:50 PM - edited ‎25-10-2022 07:54 PM

@Salcrx   What storage size ?  
128Gb. Usually dispatch within 7 days 
256Gb usually dispatch next day. 
512Gb are usually dispatch next day

this doesn’t mean it will be dispatch.  

And you only ordered 5 days ago.  
don’t worry about your trade in as obviously you can not send in until you get the new device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Salcrx
Investigator
Investigator
In response to Chris_B

‎25-10-2022 07:52 PM

128GB

0 Helpful
Christopher_G
EE Community Support Team
In response to Salcrx

‎26-10-2022 08:50 AM

Hi @Salcrx

As @Chris_B said, the current estimate for that model is to expect dispatch within 7 days. Hopefully you hear from DPD soon.
Chris

Salcrx
Investigator
Investigator
In response to Christopher_G

‎26-10-2022 08:54 AM

Fingers crossed as they’ve already switched my plan over but no correspondence in regards to availability/dispatch and the handset fee has disappeared from my pending transactions. Very odd, may have to give them another call

0 Helpful
Christopher_G
EE Community Support Team
In response to Salcrx

‎26-10-2022 08:55 AM

The plan changing usually signifies that it's getting ready to be sent, @Salcrx.

Chris

Salcrx
Investigator
Investigator
In response to Christopher_G

‎26-10-2022 08:57 AM

Hopefully, thanks for your help 🙂