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iPhone 14 Pro Max Delivery

GazUKi
Investigator
Investigator

‎05-10-2022 11:27 AM

Just received my delivery from DPD - Handset has been robbed out the box!

Replaced with a tissue and washers!

Filed investigation with EE Be carful folks!iPhone.jpg

 

0 Helpful
4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎05-10-2022 11:32 AM

Hi @GazUKi 

Seems a bit pointless as the device will be blocked.

You should report this theft to the police as well.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
GazUKi
Investigator
Investigator
In response to Northerner

‎05-10-2022 11:34 AM

I thought that - I'm waiting for EE to investigate, If they require me to file with the Police I will, but I've been told to retain it for evidence for now.

Waited 26 days for this Pre-order!!! Fuming.

0 Helpful
Northerner
EE Community Star
EE Community Star

‎05-10-2022 11:36 AM

Hi @GazUKi 

You still need to report it to the police regardless of EE investigation. It's theft simple as. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
GazUKi
Investigator
Investigator
In response to Northerner

‎05-10-2022 11:38 AM

Thanks Northerner - I will give them a call once I've finished speaking with EE.

0 Helpful