Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

i cant track my phone

chebarrow55
Visitor

‎04-05-2025 02:12 PM

hello I ordered an iPhone 16 pro max in black titanium around yesterday and I was told in the confirmation email I would get an sms text when my phone is getting delivered I just would like to know is it normal to take this long because I've never ordered I contract phone before thank you.

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎04-05-2025 02:14 PM

Hi @chebarrow55 

Yes, it maybe your order is yet to be processed. 

If you want more information you'll need to speak to EE CS directly. 

https://ee.co.uk/help/contact-ee

 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Related Content