Community Activity

Resolved! Partial Broadband Dropouts

As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...

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tdmello by Contributor
  • 387 Views
  • 16 replies
  • 2 Helpful

Resolved! Incredibly poor service - Whitchurch on Thames

Service is generally poor and calls tend to drop in and out. Over the last couple of weeks it’s got worse and service this evening has been non existent. Coverage checker says no issues but I disagree. You don’t even get 5G here so this is 4G only an...

SlimJim82 by Investigator
  • 16 Views
  • 2 replies
  • 0 Helpful

Tell all….

Tell your story on Trustpilot how poor a service your getting.only way get get it out in the open so EE will have todo something to stop the bad reviews.or go bust. 

Woody111 by Contributor
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  • 1 replies
  • 0 Helpful

New device

I have added a new device to my account with a new number. Am I going to lose my existing number can someone assist please 

Rick14 by Visitor
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  • 0 replies
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Poor wifi coverage after moving from BT to EE

Has anyone else experienced poor coverage with the EE Smart Hub and Smart Wifi plus units?  - I switched over from BT and their hub and one wifi disc gave me full coverage inside the house, outside for my security cameras and on my patio. Now with th...

5HH by Explorer
  • 140 Views
  • 8 replies
  • 6 Helpful

TNT Sports via Sky Q With New EE Full Fibre Contract

Hi, I’m looking for so clarification. Just upgraded my BT broadband connection and contract to Full Fibre 900 with BT/EE. In signing up I did a live chat with EE as my TNT Sports contract was about to expire and wanted to ask about the price for anot...

LeeJ67 by Visitor
  • 13 Views
  • 0 replies
  • 0 Helpful

Cooling off period

Hi, I've been with BT Broadband for 15 years so last week I renewed contract for broadband and added on tv. This is now with EE but I'm having a nightmare with it so phoned to cancel and renew with Sky. They said phone sky and see what they offer...s...

I'm having the same trouble - We have 3 connected extenders none have connected devices. Performance is poor in the house. EE Engineer came out and acknowledged the issue - said he would send info back to tech dept. Suppose he never has.  I think it'...

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