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Upgrade

KellyN
Visitor

‎14-02-2023 07:25 AM

I upgraded to an iPhone 14 online last week and received an upgrade confirmation email from EE but have heard nothing since. How long does it usually take to receive a new phone via upgrade? The box I clicked to choose the phone said usually dispatched within 1 day. 

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1 REPLY 1
Leanne_T
EE Community Support Team

‎14-02-2023 08:34 AM

Hi @KellyN 

Thanks for coming to the community. 

Which model iPhone 14 size and colour have you ordered? 

What date did you place the order? 

Has your plan changed?

Thanks 🙂

Leanne.

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