Upgeade

Murph92
Explorer

‎22-05-2022 06:29 PM

Hi I got a message stating that I can upgrade my phone early without paying early upgrade fee? But my current iPhone  11 screen is all cracked will this affect my upgrade as I know I have to trade my current phone in? Thanks 

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3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎22-05-2022 06:35 PM

@Murph92 wrote:

as I know I have to trade my current phone in?

How do you know this? You only have to return a phone on an upgrade when you have an Upgrade Anytime plan. Do you?

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Murph92
Explorer
In response to XRaySpeX

‎23-05-2022 07:47 AM

Hi no I did it last time upgraded aswell I had to trade my old

ohome in to upgrade 90 days early it’s an offer ee do all the time I just wasn’t sure about trading my current phone in as Olathe front screen is cracked and didn’t know if they would accept it! I’m not on an upgrade anytime contract either 

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James_B
EE Community Manager
EE Community Manager
In response to Murph92

‎23-05-2022 07:59 AM

Hi @Murph92,

 

Welcome to the EE Community. 🙂

 

Our upgrades team will be happy to check the terms of your early upgrade offer if you get in touch.

 

Thanks

 

James

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