04-01-2022 11:56 AM - edited 04-01-2022 11:58 AM
Hi We suddenly stopped receiving texts from one bank and paypal on one mobile on our account. Randomly in the last couple of days. Our other mobile is not affected. Have been customers for a while. I think the solution must lie with EE as this is very random.
04-01-2022 12:40 PM
Hi @Han29,
Welcome to the EE Community. 🙂
Have you made any changes to your account recently, such as changing your mobile number?
Have you contacted your bank to ask if they can see what is causing the issue?
James
James