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Order confirmation

Leeroy89
Visitor

‎03-03-2022 12:53 PM

Hi 

My partner and I have ordered our upgrades on 28/2/22 (iPhone 13 and 13 pro), we have had conformation emails on the same date but neither of our emails have an order number. We were told the phones would be delivered on the 2/3/22 but we would receive a txt or email to confirm this with DPD. Unfortunately we have not  received anything and can’t track the orders online as we have received no order number…….

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1 REPLY 1
Northerner
Grand Master
Grand Master

‎03-03-2022 12:59 PM

Hi @Leeroy89 

 

If you cannot use EE order tracking then call EE CS on 150 and speak to someone to find out your order status. There is no account access on these forums.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
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