24-09-2023 09:01 AM
Hi
ordered a new iPhone 15 Pro Max yesterday on line with EE but had no confirmation that order has been accepted, I am happy with the 28 day wait, all I need is acknowledgment that my order has been accepted is this the norm ??
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24-09-2023 12:00 PM
I would contact them i have had 2 orders disappear from the system i had order confirmation for both of them and upfront payments taken now i have to wait 7-14 days to get my money back spoke to someone who re ordered it over live chat yesterday and dpd are delivering it today didnt even know dpd deliver on sundays was told on live chat there has been a big problem with the website after she did the order manually everything has gone smoothly
24-09-2023 10:44 AM
Hi @scaramanga
Have you checked your junk/spam folders.
It also maybe becase your order is not processed yet.
Thanks
24-09-2023 12:00 PM
I would contact them i have had 2 orders disappear from the system i had order confirmation for both of them and upfront payments taken now i have to wait 7-14 days to get my money back spoke to someone who re ordered it over live chat yesterday and dpd are delivering it today didnt even know dpd deliver on sundays was told on live chat there has been a big problem with the website after she did the order manually everything has gone smoothly