New Apple Watch

Sweels
Investigator
Investigator

guess what - got a new deal with EE for broadband watch etc. Saved me a bit but watch doesn’t work w phone! I’ve to send it back for a phone I don’t want in order to get the watch. Got given a number - for return - they won’t accept it as I bought in store apparently. What to do next I don’t know.

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@Sweels   You go to the store.   What phone do you have ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I’ve an SE 7. Wouldn’t mind but they up sold me knowing this - it won’t pair up 

James_B
EE Community Manager
EE Community Manager

Hi @Sweels,

Please take the watch back to the store where you purchased it if it isn't compatible with your phone.

They'll be happy to help.

James

Thanks they posted it. I want the watch but I’ve now got to upgrade the phone. Seems a bit unfair when the guy at EE should’ve known in the first place. Nearest store to me is Leeds 

James_B
EE Community Manager
EE Community Manager

Hi @Sweels,

If you didn't purchase it in store and would like to return it, please fill out our Return request form.

Thanks

James