Iphone 17 pro max, over 28 days still no update

[Lauramatt19]

I ordered mine on 21.09.2025 and still have no delivery time, just the updates each week that my order is on track. Waited over 28 days, had a text saying we're sorry you have not received your phone yet, and other information on an apology level, but nothing with a time frame, estimated date! And my bill each month is sky high because I haven't received my phone, and my new contract will come into action only when I receive it. So not only is my phone delayed now over 28days time frame, my current plan is out of contract, leaving me £40+ in debt each month until my phone gets here. I ordered the iPhone 17 Pro Max in silver 256 GB. Like, does anyone even know if there are any in stock at all? 

[Chris_B]

@Lauramatt19 EE receives them from Apple and ships them out on a first come first served basis so if anyone who ordered before you is still waiting you’ll be waiting a bit longer.   EE don’t have stock because if they did you could order today and get it in a day or so,    The demand is high and Apple are not just supplying EE. 

[Debbie_G]

Hi @Lauramatt19.

Thanks for coming to the community.

I’m really sorry about the delay with your iPhone 17 Pro Max delivery. If your order was placed on 21.09.2025 and you’ve still not received a delivery date, I'd recommend getting in touch with our team directly. They’ll be able to check the status of your account and your iPhone 17 Pro Max order, confirm stock availability and help provide an update.

Debbie