27-01-2022 06:34 PM
I have just ordered the iPhone 13 pro max and have received a email about An e sim but not sure what it means? I have a 7 plus currently
Solved! See the answer below or view the solution in context.
28-01-2022 09:31 AM
OK, thanks @Peterdevv_
An eSIM is like a virtual SIM card. Here's an article about eSIM that helps explain.
You can continue to use your old physical SIM, if you want to.
Chris
View solution in original post
28-01-2022 07:49 AM
Hi @Peterdevv_
Welcome to the community.
Where did you order? Was it over the phone or website? Was it an upgrade or a brand new contract?
28-01-2022 08:32 AM
@Christopher_G Hi, I got the phone as an upgrade through the website.
