Apple Watch Data Plan Issues

[Snapperjw73]

Hi, 

I’m trying to enable my data plan for my new Apple Watch but running into problems. 

When I select ‘Mobile Data’ and then select ‘Set Up Mobile Data’ I get a screen on my iPhone saying ‘Please wait while the page is loading…. This should only take a few seconds to complete.  

This then results in an error ‘ Connection Failed’.  This all via EE 4G network. 

Is this something anyone else has faced?  Just looking to understand my next step?  Thanks

[Christopher_G]

Hi @dvametal

I suggest speaking with our technical support team so they can continue with their troubleshooting. Hopefully they can get to the bottom of it soon for you.

Keep us updated with what happens please.

Chris