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Which Emei number to unlock phone

Tonybrightntl
Investigator
Investigator

I have Galaxy S10 phone with two Emei numbers. 

When trying to unlock the phone, which do I use, or do I have to unlock both numbers ?

Any help appreciated.

3 REPLIES 3
Chris_B
Grand Master
Grand Master

@Tonybrightntl you use the one for the physical SIM card slot.   This will unlock both slots as your unlocking the device not the actual slot that the IMEI is for. 

But which number is for the physical SIM card slot, number 1 or 2 ?

Leanne_T
EE Community Support Team

Morning @Tonybrightntl

 

Thanks for coming to the community. 

 

Have you checked checked if your device is unlocked online? 

 

If two IMEIs show up - your device is probably unlocked already, if you can try both IMEI's to see if this is unlocked for you. 

 

Leanne.