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Unsaved number dissapeared immediately after call ending

DVB
Visitor

‎01-01-2023 03:44 PM

I had a job and the responsible person changed. The new guy called with visible mobile number and my phone hasn't gave any alert of troubling number. I was meant to get back to that person but I couldn't find the number in the list after we ended the call

 

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1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎01-01-2023 10:13 PM

Hello @DVB , 

Welcome to the community,

Have you checked your call history? That is where you will find the number the person called you, unless the number was withheld.There is nothing that EE can do about this.

Not sure what you were expecting anyone here to do. Do you not know the person, who you originally spoke to and are you not able to call that person about the job?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
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