31-05-2022 05:34 PM
I registered my iPhone lost on Sunday, I then got the phone back and put my new sim in today but the sim isn’t working so I have to remove my phone from blacklist ?
31-05-2022 05:39 PM
You'll need to call CS to do that.
31-05-2022 06:56 PM
Hello @JulieCarlson11.
Thanks for coming to the community.
It's great to hear you got your phone back.
@XRaySpeX is right, you will need to give us a call so our customer care team can look into this further.
The team can be contacted on 0800 079 8586 from any landline or provider.
Katie 🙂