10-03-2022 09:07 PM
11-03-2022 07:48 AM
I ordered this week's ago and still waiting for delivery. I have received the returns pack but can't return old until new is received 🤷♀️ Have not been given a date either 😔
11-03-2022 08:09 AM
I am still waiting to find out myself, ordered mine in February and have seen different dates on here. I have also been told ee will credit me with 50 pound for waiting. It would be nice to have been told a date though.
11-03-2022 08:23 AM
Good Morning @ashiicomics.
Thanks for ordering with us.
The delivery guidance for orders placed now is to expect despatch within 21 days.
Katie 🙂
11-03-2022 08:24 AM
Hi @Nikki_27.
I would like to confirm you will not be required to send your old handset back to us till you have received your new phone.
Hopefully it's not much longer now and your new phone will be with you.
Katie 🙂