S21 fe battery life

[Kazjaz50]

I've had the s21 fe just over a month but I'm having to charge it a couple of times a day. More then my old phone that was 2 years old. I'm not doing anything out the ordinary on it ....play some games watch a few videos but also not doing anything different to what I was on my A71 

[Leanne_T]

Morning @Kazjaz50

Thanks for coming to the community. 

If you get in touch with our customer care team they will run through some troubleshooting and help you with the battery draining. 

Thanks 🙂

Leanne.

[Kazjaz50]

Thank you everyone 

It's turns out after going into a local EE shop it's a known thing about the s21 fe that the battery life is rubbish!!! 

I definitely won't be recommending this phone to anyone.....turns out I should of gone for the other phone I wanted but was told this one was much better!!!

Not very happy with EE at the moment 

[Leanne_T]

Hi @Kazjaz50

Thanks for coming back to us. 

Please give us a call on 150 and our customer care team will get this looked into and go through your options. 

Thanks. 

Leanne 🙂

[Kazjaz50]

I've flagged it up

Thank you

[Leanne_T]

No problem @Kazjaz50

Hope you get this sorted 🙂

Leanne.

[Kazjaz50]

Me too because it's very frustrating

[Leanne_T]

Let me know how you get on @Kazjaz50

Leanne 🙂

[stevehutchins]

Hello 

I have the same problem charging twice a day 

[Jon_K]

Hi @stevehutchins.

Welcome to the community.

If you've already followed the advice above, I'd recommend getting in touch with our Tech Care team so they can look into this for you.

Jon