Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Black screen A52

Liam156
Visitor

‎31-12-2022 10:29 AM

Hi my screen is totally black and won't come on then out will for a simple watsap then goes black again EE keep sending messages to restart phone but still goes black 0kease can anybody advise as quite desperate thankyou 

0 Helpful
3 REPLIES 3
Northerner
Grand Master
Grand Master

‎31-12-2022 10:41 AM

Hi @Liam156 

Have you tried changing the screen timeout setting? 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
bristolian
Legend
Legend

‎31-12-2022 10:52 AM

What do you mean by "keep sending messages to restart phone"? Are you saying that new message notifications cause the screen to come on?

0 Helpful
Kirigaya_Kazuto
Star Contributor
Star Contributor

‎31-12-2022 10:59 AM

When the screen goes black, do you see a Samsung logo? I.E, is it restarting?

0 Helpful