Community Activity

Unlimited data upgrade

I recently switched to EE broadband and while looking on the app it said my 160gb was now unlimited. I do have a couple of questions:1) is this unlimited data at a restricted speed?2) I'm thinking of upgrading my sim only plan as it will save me mone...

ArgyleGreen by Established Contributor
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Resolved! Roaming abroad need basic help

I am a 77 year old and am really confused with what to do with regards to roaming.Going to Greece in the 28th of May returning on the 11th June. My monthly mobile phone plan ends each month on the 26th of the month two days before I go to Greece.I un...

Roanblue by Explorer
  • 104 Views
  • 3 replies
  • 3 Helpful

Bill

My bill is not easy to find on the app or website, keep getting the monthly texts to say it’s ready to view and still haven’t found it. Not great EE 

Authentification Problem

My Android phone suddenly refuses to connect with our home wi-fi, citing an "Authentification problem" - any advice on haw to overcome this, please?(I have tried 'Forget ' wi-fi network, also flicked Aeroplane mode on/off and done fone re-starts - no...

mmatthej1 by Investigator
  • 103 Views
  • 12 replies
  • 1 Helpful

Key Workers Discount

Hi All,I have a contract with EE already and currently 6 month in and I was told there was a 20% discount for NHS on sim plans. AM I still able to add this on despite my contract in place already? 

Currys Discount

As an employee of Currys, for 20+ years, my last phone contract back in 2019 i had a 40% staff tariff off my usual monthly contract,I went to upgrade yesterday in the shop and they had trouble putting it though maybe due to the discount, so they remo...

burtoner by Investigator
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  • 1 replies
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Change credit card

HiI no longer have access to the credit card used for paying my monthly top up.I'm trying to set up a new card and it all goes fine until I get to the credit card authentication where I get an error message saying "The content is blocked. Contact sit...

eSIM transfer

Hi everyone,I was just wondering if it would be possible to transfer over my eSIM (ee business to a different phone), if so how quickly can I transfer it back to the original phone (if there is a time minimum or anything). I saw multiple sources - so...

m8ttech by Explorer
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  • 2 replies
  • 0 Helpful

Turkey roaming

Hi guys,I’m currently in Turkey but I haven’t activated my roaming prior to leaving the UK. To set up Roaming I need to text 150 but my messages aren’t going through. any other way around this ?I have access to wifi

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