Featured Posts
Community Activity
Amazon Fire Tv new wifi cannot connect to EE
I have EE wifi.I have not been able to log my Amazon Toshiba Fire TV to EE wifi as there is EE cookies message which does not show fully. It says click ok if you accept cookies. Nothing happens. This is preventing me from logging into EE wifi for the...
Packs/top up
I have a new payg simi paid £30 for a pack that shows in my accountMy account shows zero credithow do I use my pack!!
Maybe scammed
Hi I’m new to EE. I ordered on Monday and my phone still hasn’t arrived. I’ve had no emails, text messages or anything from them. I have rang them but I only have the number they gave me 0800 9565029. They told me delivery was going to be yesterday a...
Resolved! Account Number
HiI am new to EE. Just got 4G Home router and want to set up data usage monitoring. During the set up it asks for my Billing Account Number. How do I find out what this number is please Thanks Judy
New to EE but cannot add Mobile EE sim to mobile app
Hi I have been unable to add my EE sim as a product to the mobile EE app.I am stuck on getting a verification code sent to my mobile number.i recently got my old existing number transferred to EE which was transferred over successfully on 09.05.24. P...
Still waiting for a parcel which I've used all my EE points for
Hi there I sent off for new earphones weeks ago with my points and they still not been delivered I'm worrying to be honest as I used all my points to get them anyone know what I can do to make sure there aware of my order Many thanks x
Replacement pay as you go sim
How can I get a replacement sim but keep the same number for a stolen mobile phone?
How long does it take for a pay as you go sim to activate?
I bought a pay as you go sim two weeks ago, a lot of hassle later two of them arrived yesterday. I've put it in my phone, but my number hasn't transferred yet and none of the allowances i paid for are available. I paid £20 for a 70gb monthly sim, yet...
Trying to cancel at the end of contract
My contract ends in 43 days. I tried to cancel a couple of weeks ago and was advised to call back after yesterday once I hit the 45day before the minimum term. I’ve been on the customer service chat today asking to cancel and then again via telephone...
Impossible to fix Mobile Broadband not working with work VPN other providers OK
Hi please can someone help I have literally tried everything I can problem is complicated by not being able to speak to EE directly due to contract being through third party who installed aeriel etc...Rural location, poor land line broadband - 10Mbps...
Latest from our Blog
Meet the Pixel 8a
Meet the Pixel 8a - Delightful. Powerful. Full of Google AI. Fun colours. Fresh design. Pixel 8a is bright and bold, and feels great in your hand. It's designed with a smooth finish and matt back ...
Have your say - avoiding the queues
We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.
EE TV is here
EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...
Welcome to new EE
New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...
