The EE Community

Re: What is pay as you go and flex hibernation, and how do I stop it?

I received a txt on the 22nd April of this year... informing me I needed to make a chargeable call/txt, so I added £5 credit to my account.Today I received a txt again to inform me that "as I haven't made a chargeable call/txt my number would be dele...

, i need a puck number

Nokia 105 not making or receiving calls

I use an old 2G Nokia 105 (dumb) phone. Discovered this week that when making a call it just cuts out. Last time I can remember making a call was mid to late April. Still able to send and receive texts. Network seems to be fine, getting four bars on ...

Date gifting

I’m trying to gift data but it’s not letting me is anyone else having problems with this ? 

One time only Passcode from EE only can’t receive

Can’t receive  One time only Passcode from EE only.   But can get them from banks and another place and can receive normal text messages 

Plan change

I want to change my plan

Data roaming pass

Just a quick question I’m going abroad and I’ve added a roaming pass though 150 roaming pass how long does it take to activate and when I be told when it is thanks 

Unable to see call list in mobile app

Unable to view outgoing call list in mobile app

Have £20 credit but cant top up mobile

Hi,Yesterday I purchased ee credit in order to top up my mobile through the app.When I try to purchase a top up  there is a connection issue. I can't even text 150 or call the helpline, as I get the no credit available message.Any help would be appre...