The EE Community

Bill queiry

I have an all inclusive package at £77 a month and yet again with unlimited everything date calls texts my bill is nearly £100 why and when iv tried to call no answer and went to the chat service instead of helping me with my questions I received 17 ...

I have netflix embedded on my ee broadband tv. How do i access it on my tablet

Review

Hi there - I am not sure how to leave a formal review so please pass this onto the relevant people. I have recently had the WORST customer service experience of my life with EE (one of your team dropped my phone and cracked it & I was then told I had...

Lost phone on holiday

Slow Internet speeds

Hello my internet speed is so slow, I checked on speed test as well, my internet is so slow.what should I do?

My EE ESIM has no service when I’m abroad

last year I had no problem when traveling this year I’ve been Marrakesh and now I’m currently in Turkey and my eSIM has no service.  I’ve turned my phone on and off multiple times and it still has no service

Can’t view broadband bill online app

Hionly view my mobile bills online but can’t view my broadband hub bill online? Kind regards paul

Returning BT/EE equipment

I have sent back to Bt / EE , but they keep asking for it back , I have called them twice ( takes over 40 minutes to one hour) . I have a picture of thier posting and our certificate of posting sent in our main post office. If I get get sent a bill f...

Online complaint form -postcode

Trying to write a complaint on the online form, yet won’t accept my postcode in any format. It’s this intended!