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puk code

Zee781
Explorer

‎22-03-2022 11:41 PM - last edited on ‎23-03-2022 08:52 AM by EE Community Moderator

I put wrong pin my sim need puk code

0 Helpful
4 REPLIES 4
Zee781
Explorer

‎22-03-2022 11:41 PM - last edited on ‎23-03-2022 08:52 AM by EE Community Moderator

The puk show in my ee app not working

0 Helpful
Jon_K
Former EE Employee

‎23-03-2022 07:52 AM - last edited on ‎23-03-2022 08:53 AM by EE Community Moderator

Hi @Zee781.

 

Welcome to the community.

 

What happens when you try to use your PUK?

 

Do you get an error message?

 

Jon

SmoggyG63
Investigator
Investigator
In response to Jon_K

‎23-03-2022 11:55 AM

Hi Jon

Providing you have followed all instructions on screen there should be no
errors..

Regards

SmoggyG
0 Helpful
Chris_B
Grand Master
Grand Master
In response to SmoggyG63

‎23-03-2022 11:58 AM

@Zee781  I’ve had this before where the PUK on my account was wrong.   You’ll need to call customer services to request this.