Start pack early

[DPA40]

Can you start a new pack early if you don’t have an ee phone to text 150 NOW. My mobile broadband is with ee but my mobile phone is not 

[XRaySpeX]

@DPA40 : Can't you send a text from your mobile router? Most of 'em do! Login to it & look for the SMS section.

[DPA40]

Hi 

logged into account but only option to start early is the text which I cannot do as my mobile phone is different network

[XRaySpeX]

No, I said login to your router, not your MyEE.

[DPA40]

No clue how to do that???

[Chris_B]

@DPA40  When connected to the router from a web browser enter 

192.168.1.1 the password might be admin.     

If you have one of these 4G routers I’m still trying to find out how you send a text from this myself and I’m starting to think it’s not possible as there is no option I can find to do that.  You can receive a text on it though.

if your phone is network to unlocked you could put the EE Sim card in your phone to send a text message NOW to 150. 

[DPA40]

Yes I have the same router 🙈

[Chris_B]

@DPA40  The password to login to that router as admin is under the battery cover.    Just enter the IP address in to a web browser when connected to the router and then the admin password.   the IP address is on there also. 

 There’s a few settings in there you might want to have a look at.  

 If you find out how to send a text from it do me a favour and tell me.   Haha. 

[XRaySpeX]

Which mobile router have you?

If it a 4GEE WiFi Mini that @Chris_B shows it's 1 of the few that can't send SMS. A retrograde step on part of EE.

Your only solution then is to unlock your mobile phone & put the EE SIM in it to send the NOW text.

[Leanne_T]

Morning @DPA40

Thanks for posting. 

If you give us a call on 0800 956 6000 from any phone, our pay as you go care team will be happy to help you get this sorted. 

Leanne 🙂