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Discount voucher

CTID1882
Established Contributor
Established Contributor

I have a 30% discount voucher but the 'add voucher' option doesn't appear to be live when going through with an upgrade

8 REPLIES 8
XRaySpeX
Grand Master
Grand Master

You must be buying a plan that is already discounted. You can't apply 2 discounts to the same sale. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
CTID1882
Established Contributor
Established Contributor

Thank you. I've tried various phones but they're all the same. Maybe I'll wait a couple of weeks for the S22 to arrive and see what happens then.

Leanne_T
EE Community Support Team

Morning @CTID1882

 

Thanks for coming to the community. 

 

Is the code for a friends and family discount? 

 

If so, are you out of contract now? 

 

Speak soon 🙂

 

Leanne. 

CTID1882
Established Contributor
Established Contributor
  • Within the last 90 days and yes its a F&F code
Leanne_T
EE Community Support Team

Hi there @CTID1882 

 

Thanks for coming back to me. 

 

The terms of the discount do advise you would need to be out of contract to use the friends and family code.

 

Thanks 🙂

 

Leanne.

CTID1882
Established Contributor
Established Contributor

Just a thought Leanne. What if I was to pay my contract up early ? Maybe not now but closer to the official end ?

Would I be able to use the voucher then ?

Leanne_T
EE Community Support Team

Hi @CTID1882

 

If you give us a call on 150, the team will look into if this would be an option for you 🙂

 

Thanks.

 

Leanne. 

CTID1882
Established Contributor
Established Contributor

Thank you Leanne. Think I'll wait for the S22 to be released now. Hopefully it won't be too long now