08-04-2022 05:30 AM
Hi I've had an add to item (sony headphones) for about 6 months now and recently they have been playing up. Only responding and turning on when they feel like it. I was just wondering if anyone knew where I stood with rights ect and if I am able to swap for a replacement as I'm still paying for an item that isn't working. Thanks
08-04-2022 07:19 AM
@Cammurdoch You’ll need to call customer services about this.
08-04-2022 08:06 AM
Welcome to the community, @Cammurdoch
Sorry to hear that you have a problem with your headphones. I've sent you a private message with some help on this.
Chris