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EE blocking Amazon Verification Codes

Bel64
Investigator
Investigator

‎02-01-2022 11:29 PM

I am unable to update my Amazon password or connect to my Alexa as both require a verification code from Amazon, spoke with Amazon who went through lengthy checks, all correct their end of they are saying EE need to remove blocks? I can see this has been raised before on the EE forum but can’t find any resolution posts 

0 Helpful
20 REPLIES 20
Kelly1906
Investigator
Investigator
In response to TimHuckle

‎25-04-2024 04:11 PM

Yeah I have done all the blocked senders it's made no difference, still no receiving my OTP!

Amazon is the only site I have issues with, any other site that uses OTP's works perfectly fine!  I do have Authenticator app but I can't access my Amazon account so I can't change the settings to get it set up.

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