Hello Pauleng (hmm im sure I know your name from somewhere) and others,
IF YOU DONT READ BELOW WHAT I POSTED FINE (THERE'S A FAIR BIT), I would appreciate if you maybe had a quick skim through for comment but if you don't, you mention no ipv4 selection that prevents some sites from loading and a dev console, can you explain how, why, where and which device, if you can remember back or its not fresh, I might give it a try because i seem to be in middle of an unexplained unresolved situation and dont know what to do, regarding for me TV, Router, EE Simcard (and Android Box).
I notice you posted the thread starter above a year ago. I have a BB18-263 router and recently (September 2022) have encountered smart TV problems on switching my ISP across to EE on a Data Unlimited Plan. The smart TV worked great with Three but on switching across Youtube Thumbnails are excrutiatingly slow to load in any form after the big youtube sign ,and when they eventually appear enmasse they are all filled black, and it then is another very long period before the pics start populating one at a (very, very slow) time.
Also a music app on my Philips TV called Zaycev.fm has lost showing all the track titles. With the old isp I could see what had started playing and when on the main (well, only) screen of the app which shows an assorted number of coloured category boxes and I could switch to listen to one if it sounded interesting or I recognised the track by name but now its pot luck and seriously has degraded the app's worth.
The Apple TV App also doesn't load, I haven't even been able to enter username and password because I have got round to it late when I've allready switched to my new isp(EE), I haven't used any Apple devices for a long time but thought might be worth having on tv but it just shows an error message of "Network Unavailable. There were errors with this connection. Wait a moment, then try again, [Underneath that there is a large onscreen button saying} Reload."
Some things still load such as Rakuten TV but even ITV Hub is being temperamental and shows "Playback Failed" on actual attempting to launch app sometimes, on a small button, towards bottom right of a black screen, which seems a weird description for occurrence but that's what im getting. And no its not after watching anything, it most the time is after switching sim to router, switching on and switching on tv.
[I have an Android Box and every attempt to play a stream fails with a "reconnecting in 4 seconds error", an error stated on yt for a different box and exact same problem as requiring a refresh of DNS, but that box has a refresh DNS button, mine doesn't. Every attempt that is other than for the youtube app but it has the same slow into fully black thumbnails then slow into one pic at a time displaying to pic. Note, try it on a browser either on the android box OR the tv and the thumbnails load straight up with pics.]
All the while of these problems, the Download/Upload Speed is excellent with EE (80mbps 4g DL and 10mbps UL) and signal shows 4 bars so is good too., far better than i had with Company Three but with the exception of weird sports stream buffering in a recently screened tourney(when the buffering circle finished, it would carry on from where it left off, I am used to buffering actually skipping the period its buffered on Android Box) that was occurring for every match of the tourney (in a 70 / 30 split) which made me switch isps, as i thought paying through the nose, significantly more than new contract ppl for data unlimited and receiving that was unacceptable (and very frustrating at the time), however all the other Permanant regular streams(99%) were fine on that box with Company Three, not so now with EE. until i can get this sorted. Ive said to the Android Box people I will be back in touch once I get the apps on tv working back at full functionality as im fairly certain sorting tv will likely sort whats going wrong with the Android Box Problem too.
Reason Ive come here and attempted to buzz you, the Philips tv has a connection settings view and I think this ip4 thing you mention could be relevant. It states for IPv4 address a local one (192. ), IPv4 DNS 1 , local too (192. ), IPv4 DNS2 0.0.0.0 . Router is set/was set google 8.8.8.8 8.8.4.4 DNS Servers. IPv6 address over 4 lines xxxx.xxxx.xxxx.xxxx.xxxx each of THAT with numbers replacing x on a different line, Link Local IPv6 address xxxx.xxxx.xxxx.xxxx.xxxx, IPv6 gateway xxxx.xxxx.xxxx.xxxx.xxxx, IPv6 DNS None. What it all tells me is nothing but the fact some apps still run, others dont, i would have said if it wasnt content filter still on(and I knew parental filter was off and ive been told twice in a short period (long story) content lock has been removed so isnt on), im guessing it could be an ipv4 or ipv6 thing if not a dns refresh thing or apn which ive seen mentioned elsewhere in relation to it, think it was /is your thread about possible causing problems.
Both EE in live chat and Huawei who only said speak to Optus, they do the device software(if you dont include them saying reset the router or giving me Changing of DNS Instructions when I pushed if they could tell me how to refresh DNS for router), have basically just said reset the router or speak to the other (ISP to router comp, Router Company(Huawei) to Optus and ISP). Its very frustrating, the tv is fairly recent and i reckon one of them must know exactly what has caused this but darned if ive been told who or how its happened, closest to anything matching was that yt vid i saw right at the start before contacting the various sellers.
Thanks Anyway so did you get anywhere sorting it. Might you know what's causing the problems here for me??
Waughtimmer
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