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Esim and MyEE app

Colstalex
Skilled Contributor
Skilled Contributor

‎22-10-2020 08:00 PM

When ordering a replacement Esim I get the option to provision this either by using the app or scanning the QR code it will display on the web page depending which option I choose. Neither option works the app doesn’t show anything or have any menu option from what I can see and the web page says there has been an error displaying the QR code.

 

has anyone got this to work?

0 Helpful
2 REPLIES 2
Drewhl94
Established Contributor
Established Contributor

‎22-10-2020 08:03 PM

Have a chat with them on the live chat. They'll be able to help

0 Helpful
Colstalex
Skilled Contributor
Skilled Contributor
In response to Drewhl94

‎22-10-2020 08:11 PM

Thanks

 

I have now ordered it by post, annoying that the quick easy route doesn’t work,

 

Esims are not a great solution unless they are as simple or simpler than a physical one. 

They are not for the consumer’s benefit yet in my view.

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