Unlock samsung Galaxy S10+ to use in Italy

[paolom]

Hi,

I bought a Samsung Galaxy S10+ with a EE contract that finished 1 year ago. Now I relocated to italy, but if I insert a new sim card I can't use the phone and it's asking me for an unlock code.

I'm desperately trying to call the customer service but there's no way to contact them. what can I do? I need my phone straight away!

how I can I unlock it?

[Chris_B]

@paolom  You can call this number +44 7953 966 250

[James_B · Accepted solution]

Hi @paolom,

Welcome to the EE Community. 🙂

You can unlock your phone for free online. Please see Unlocking your EE mobile phone or device for more details.

James