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5gee wifi Lan no internet

MichaelAtko
Investigator
Investigator

‎23-04-2022 11:20 AM

Recently got a 5gee wifi and its working great but the lan port doesn't work correctly.
Plugged the lan port into my computer and I can connect to the 5gee box through the IP address (192.168.1.1) but there is no internet connection through the lan.
Through wifi everything works great.

0 Helpful
5 REPLIES 5
Northerner
Grand Master
Grand Master

‎23-04-2022 12:28 PM

Hi @MichaelAtko 

 

Have you checked your connection on your pc network settings? 

 

Have you tried flushing your pc DNS?

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
MichaelAtko
Investigator
Investigator
In response to Northerner

‎23-04-2022 12:45 PM

Just tried and still no luck.

0 Helpful
EssexBoyEE
Ace Contributor
Ace Contributor

‎23-04-2022 01:35 PM

Win10 ?, when you plugged the cable in for the first time did Windows prompt you or try and set up a New Connection?

 

 

0 Helpful
MichaelAtko
Investigator
Investigator
In response to EssexBoyEE

‎23-04-2022 01:47 PM

Windows 11.
No it didn't prompt anything.

0 Helpful
Northerner
Grand Master
Grand Master
In response to MichaelAtko

‎23-04-2022 02:52 PM

Hi @MichaelAtko 

 

What does it say you are connected to under network and internet? 

 

Also you are receiving a 5G signal? 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful