Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Since transferring to EE and having digital phone set up by a EE Engineer, we seem to have lost our answerphone service, is this normal or am I not doing something obvious? Thanks
I just ordered EE yesterday moving from BT .Guy told me once 1600 mb os available you automatically get it my ONT is only 1 gig on the port not the orange 2.5ghz 24 hours later I'm told it's past the point of no return and I can't cancel but they wi...
Hello,I have a discount code to use to set up a new broadband contract, how would I go about this?Thank you
Hi trying to find length left on my broadband contract I look under plan summary and it says included and that's it screenshot attached. What does that mean???
I just recently joined EE after being with BT for years and i was just wondering when i placed my order why i did not receive the EE pro box with my order i do still have the BT you view box but i dont know if they are the same can anyone shed some l...
Hi, my mother is in a nursing home, and the mobile signal is awful. We are considering trying to have a landline (no broadband) fitted and connected in her room. Would EE be able to do this, and how much would ot cost . Thanks.
I've been sent a link to create a new ID And I've tried link a productBut every time it comes up unrecognised account.Any ideas?
I am currently on a 24mnth Fibre Plus Broadband at £33 per month. All my accounts were linked to mobiles and watches but for some reason my broadband has unlinked. Contract ends in June and was looking at upgrade options. At the moment only offer is ...
We have moved from BT to EE. I know they are now the same but do I continue to use my BT wi-fi login or should I have a new EE one
I've just upgraded my EE broadband and set up a new direct debit. £31.99The broadband went live on the 13th of February. But they have taken another payment today (15feb) for old EE broadband, a different direct debit £46.94Should I cancel that dire...
