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Emergency Alert System

The UK Government is introducing Emergency alerts.  Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Sean_D by • Former EE Community Manager
  • 7455 Views
  • 0 replies
  • 4 Helpful

Roaming in Ireland

Hello,I'm going to Ireland in May, was just wondering if it's free for pay as you go members, Thanks,Mark  

Resolved! Re: Unknown charges on bill

I’ve had the same. Code is 85058 which says invalid when I checked.  How can I find the company that kept charging me 19p, several times a day with some at the exact same time? 

Unlimited sims

With new ee the additional sims you get with unltd data if you have bb are the speeds capped?

Username5025 by • Established Contributor
  • 292 Views
  • 2 replies
  • 0 Helpful

Error 093

I sent a text and received a text back saying Message for, with identification 3E4005201C04EF61B64801000700E22F could not be delivered, because of error (code 093). What does this mean

Molly68 by • Visitor
  • 42 Views
  • 1 replies
  • 0 Helpful

Roaming and want to speak to a human being

How do I get to speak to an actual human being and not the rubbish text service that does not answer my query.I have a very old package with EE and also an additional handset with another package for a family member. The EE app does not make it clear...

Roaming in Germany and prague

I have a 20 pound pack and I was told to buy a top up voucher from the EE sales rep for travel in Germany& Prague but my data is not working 

Hrh40 by • Visitor
  • 40 Views
  • 2 replies
  • 1 Helpful

Using my iPhone in the USA

My brother is in the USA and didn’t text ROAMING to 150 before he went.  Is there any way he can use his EE iPhone in the USA whilst he is there? It seems he can use WhatsApp, but the other functions on his phone don’t seem to be working. TIA to anyo...

TattyP by • Visitor
  • 33 Views
  • 1 replies
  • 1 Helpful

Roaming Abroad Pass

We will be travelling to Spain in a few weeks time and I will add the roaming abroad pass. Please could someone confirm if when I have texted 150 with roaming and the pass is activated what happens if I make a call from Spain to a UK number? Will I b...

Two factor authentication Abroad

I am trying use 2 factor authentication to log onto something but I cannot receive texts or calls abroad. How do I fix this. When I try to call helpline abroad the call fails to go through

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