SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

puk code

my son has damaged his phone i bought him ... so i have put his sim card in another phone and now its asking for a puk code ? how do i get it

stuartcu by Visitor
  • 814 Views
  • 6 replies
  • 0 Helpful

Resolved! eSIM verification code issues

So, i’ve recently had my number ported over from a PAYG to a Contract Sim, which has happened. The contract eSIM then dropped service, as expected, so I when to the EE app and requested a new eSIM to add onto my phone. I followed the steps, and the i...

bilal29 by Investigator
  • 460 Views
  • 12 replies
  • 0 Helpful

New EE customer - cannot make calls

Hi, I just transferred to EE mobile yesterday afternoon. My former provider (Vodafone) stopped working just now, but I cannot make or receive calls on EE. Not ideal for work.EE say to call for technical support - but I can't!Can anyone please advise?

TomRL by Explorer
  • 51 Views
  • 3 replies
  • 0 Helpful

eSIM No Signal

I activated my eSIM from the EE app yesterday on my new iPhone 15 plus. All worked and it said the mobile data plan was accepted. The eSIM says 'on'. However, still no signal? EE have been no help at all on live chat. I've restarted the phone, toggle...

Add new SIM to account

Hi, I have bought a new physical EE PAYG SIM card which I want to add to my existing EE account. I want to activate it online, but I am not replacing any of my existing phone numbers - it is an extra line on my account. Is there a simple way to do th...