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Forum Posts

TV guide issue on the EE TV app on mobile and Apple TV devices

There has been an issue this morning where the TV guide on the EE TV app has been showing errors. This was fixed pretty swiftly, but if you are still seeing errors, you'll need to exit and restart the app on your device.  Thanks, Nick

NickBS by EE Community Manager
  • 117 Views
  • 0 replies
  • 2 Helpful

Resolved! EE TV Pro functionality

I'm finding it very difficult to get a good impression of how well the Pro box works compared to Sky Q or VM V6.Two stores I visited did not have a working box to play with . Another store did, and it seemed reasonably good, but it is inconvenient to...

elkay62 by Contributor
  • 2177 Views
  • 17 replies
  • 8 Helpful

Resolved! EE TV Apple TV App Questions

Hi,My Sky contract is coming up for renewal along with broadband.  I am very interested in EE TV Apple TV app as this looks like the only real solution to watch live channels on Apple TV in good quality.  Please could someone answer the following que...

Considering switching from Sky Stream

HelloI am considering switching to EETV from Sky Stream.I like the price and the fact that I can use AppleTV 4k to access the service. I am looking for the experience of the other users to help guide my decision as I can't find that much information ...

Resolved! Busiest Home 1.6Gb with BT TV Package

Just tried to order Busiest Home Broadband, with BT TV, but was told that the system cannot support ordering the two together - anyone else verify this? You can order Busiest Home as broadband only, or order BT TV and a lower broadband package but wi...

Help

Hi I'm new to EE broadband how do I find plus one on channels 

kazza30_ by Explorer
  • 38 Views
  • 2 replies
  • 1 Helpful

Poor Tv reception

Since getting a new router from EE, after enjoying a problem free service with BT, my TV reception is not great. When watching terrestrial channels the picture often pixelates. I don’t seem to have this problem if I watch through an app - e.g. BBC iP...

samgrievo by Investigator
  • 47 Views
  • 2 replies
  • 0 Helpful

Netflix conundrum

I recently switched to eeTV where I have been able to log into Netflix on my box. However, I cannot log into Netflix on any mobile device using the very same email address I used to log into Netflix on my eeTV box. According to the plan,  I should ne...

JayD78 by Explorer
  • 25 Views
  • 0 replies
  • 0 Helpful

Resolved! Re: Now TV error

Just to say I have had exactly the same issue since yesterday. Had been working perfectly before then. I am connected wirelessly. Live TV channels I subscribe to via NOW are working fine, just the app that no longer works. Any advice gratefully recei...

lvp1973 by Explorer
  • 67 Views
  • 2 replies
  • 1 Helpful