Mobile Broadband

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Forum Posts

Resolved! No data connection

Hi there! I Got a question, I got my first sim plan with EE yesterday and I have full signal and stuff but the data isn’t working despite being turned on and off and put in diff. mobile phones. It’s been 24 hours now and I still can’t use it yet. The...

Random phone number added to my EE account

A random phone number has been added to my account today? I have no idea why? This is my first contract with EE and everything has been fine but today I've checked my EE app to check my data and it says I have another device but no information pops u...

Flashing Aqua Smart Hub 5G

I just got my router yesterday and I have already had some lengthy conversations with the customer service team, and will contact them again today, but I will run through the process as it may help others who encounter this issue. I am using an apple...

Dongle not working properly

Good morning I have a dongle under monthly contract but every now and then I have to reset it as it stops working. Since this morning it has not worked. I have unplugged on multiple occasions and plugged back in but still get no WiFi signal. Would an...

help with setting up a mini wifi 4G

I have inserted a PAYG sim which requires me to pay £10 to get the data once activated but when I try to activate the sim it says Invalid sim. When it asks for the mobile number I assume its the one for the sim and not my mobile phone.  I have tried ...

No coverage

The coverage in my area is awful (GL53 7NQ) In Cheltenham we rarely have a good signal and now today have no Internet or phone coverage as apparently they are upgrading. 

Resolved! Smart 5G Hub - Askey Poor WiFi signal

Hi Guys,Received and powered up my new Askey HH20C this weekend and have 4 bars of 5G signal indicating on the router browser. I have an iMac connected via ethernet cable and I'm receiving 10.5Mbps down & 2.8Mbps up during busy periods, double that d...

MikeS6 by Contributor
  • 123 Views
  • 6 replies
  • 1 Helpful

Port Forwarding EE Smart Hub for Foundry VTT

I recently switched from 3 to EE for my mobile broadband (5G EE Smart Hub), but I can't seem to get the port forwarding to work. I host virtual tabletop via foundry vtt, and was able to set this up pretty easily when I was on 3 and can't figure out w...

Mr64 by Explorer
  • 104 Views
  • 3 replies
  • 1 Helpful

Extra charge doesn’t add up

Hi, I have 4g broadband. The account for this has been billed £1.28 for an extra charge which has increased overall bill by £7.10. The sums  don’t add up !Neither does the fact that this account is only for broadband, no calls, no texts, no oversees ...