Mobile Services

Coverage in Hornchurch

Update: 18 April 2024 Our engineers began looking for a new location as soon as we were made aware our equipment had to be removed. We have located two potential areas for a new mast, one permanent mast and a temporary mast to restore coverage as qui...

Checking account issue

I wanted to check my credit since an hour ago but I’m still trying… could you pls tell me how can I see my credit and why you put your advertisement after any update? pls understand that we have phone and if we want to buy a new phone airpod or every...

Roaming in Ireland

Hello,I'm going to Ireland in May, was just wondering if it's free for pay as you go members, Thanks,Mark  

Re: Phone won't make or receive calls

Hi I have tried contacting EE and I don’t get the text message they say they are going to send . My phone hardly works and I have been trying for three days to get help 

New sim arrived want change number

My SIM number has been disconnected due to not being registered and I want to re

Re: Mobile number

HOW DO I GET MY PUK NUMBER?

Re: Unknown charges on bill

I’ve had the same. Code is 85058 which says invalid when I checked.  How can I find the company that kept charging me 19p, several times a day with some at the exact same time? 

Error 093

I sent a text and received a text back saying Message for, with identification 3E4005201C04EF61B64801000700E22F could not be delivered, because of error (code 093). What does this mean

0 out of 0 data

So my mobile data says its got four bars and it works but when i go on the app it says i have 0 of 0 mobile data and it doesn't work when i use it, also if i try and get a mobile data add on it wont show that i can. It works for my watch and 3 other ...