Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 12889 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9156 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 35566 Views
  • 25 replies
  • 21 Helpful

Does EE offer a "true" pay as you go plan?

I currently have a Giffgaff SIM. I use this extremely infrequently, usually for the occasional camping trip where I might need to check maps, weather etc. With Giffgaff, I simply put some credit on my account, then can use data at 10p/MB or whatever ...

New pay as you go SIM card activation

Im new to EE pay as you go system. I thought that my choice about this is for good reason, but since trying to work around my first SIM card I really start regretting. Everything seems to be so difficult to be done. Brought my SIM card, downloaded th...

Dequare by Investigator
  • 84 Views
  • 4 replies
  • 0 Helpful

Replacement PAYG SIM

I am trying to order a new PAYG SIM for my 85 yr old mother who has had a new phone which her existing SIM does not fit.  We are logged into her online account but can't see any way to request a new SIM and seem to be going round in circles with no w...

Resolved! Voucher no찾습니다

어제 영국 가게에서 ee sim card 25기가 pack을 샀는데 등록하려니 바우처 16자리번호를 넣어라하는데 영수증에는 16번호가 없어요. 어디서 찾아야하나요

chung4 by Visitor
  • 44 Views
  • 2 replies
  • 1 Helpful

Paying subscription

Why has money been taking from my account twice 15 pound this morning and then 13.50 not long ago when I only have this set up to take 13.50 

Top up eaten up

I topped up £10 it got eaten up  without my using the phone credit this message after the first top up on 23/ April “You now have £0.59. To check your allowances reply AL. When you want to top up go to ee.co.uk/myee or call 150”Second top up & 10/- t...

Fbasheer by Investigator
  • 29 Views
  • 1 replies
  • 0 Helpful

Resolved! Tried to top up and ended up on a contract!

Tried to top up my PAYG credit but for some reason the app couldn't do it, said my account may have been compromised and asked me to change my password. As I still couldn't top up I phoned 150 as that was the alternative method mentioned in the text ...