Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Had full fibre broadband installed in November and have yet to make a payment by direct debit
How long does it take for the connect to get up to speed, my account is for the 900 but only getting 44 at the moment.
Please before switching from my older broadband provider to EE I was made to understand then everything related to my contract will be taken care of without me worrying about it. But I have received an email from my former broadband provider informin...
Hi is anyone else having issues connecting to broadband this morning? just wondering if ee has gone down. Thankyou
When I call our surgery I am given a choice to press either 1 or 2 on the key pad. Pressing either does not work and am returned to message to press options. Phone is bt 4600 with dv adapter connection.
I have been on the ee app. I've gone to the icon which is titled Manage but when I tap on it I only see my mobile subscription and plan but not my broadband bill. I have uninstalled and reinstalled the app but to no avail. Any assistance please would...
Can I get my Home Phone to sound a dialling tone?
Im due to have my services go live tomorrow. Had an email to say my EE TV is due to go live but no confirmation on the broadband. The only thing I received was a text about a week ago saying waiting on confirmation from Openreach.How will I know if t...
My WiFi went from BT to EE after the merger and it’s just made paying my bills a lot harder. My WiFi doesn’t show up on either the BT app or the EE app. All I can see on my account is my phone bill please help me
Having been with EE for mobile for a significant number of years, they were my first choice for switching broadband.WHAT A MASSIVE MISTAKE!!!Ordered broadband on 22 Feb and was given an activation date of 7 March, this never happened, excuse given - ...
