Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
So today I woke up noticed I was charged twice on my broadband I originally pay it by card straight away rather than wait for it to be taken and the direct debt takes its out just before I get paid then but it come out yesterday even tho I already pa...
Anyone having broadband trouble in Manchester?
I’ve paid £20 today to get broadband fitted on the 31/01 but have had no confirmation email so am I getting me broadband fitted on that day if not I would like my money that you took from me and go with another company disgusted have had no email sin...
Hi.Moved from BT to EE on 27th November. Noticed that Digital Voice is not providing Caller ID to either my original phones or those registered to the Smart Hub itself, so they come up as Withheld. A recent call from another landline came up on the ...
I'm a new EE Broadband user and have a Gigafast line, but can't get a WiFi signal to the back of my property. The main reason for this is I have 3 solid brick walls between my EE hub and the back of the house, which not surprisingly is causing my WiF...
Good evening,since moving home I was told to expect a pre paid box for sending my router back as it’s only had a few months use but the box never arrived and ideally I want rid of the router and not to just throw it in the bin as it’s In very good co...
New customer, here and after having FTTP installed I've opted for EE.On the package I bought I was given the Smart Hub Plus (some may call it the Smart Hub 3 or SH31B)I'm unable to use the USB Sharing and after checking various forums/community chats...
Hi All,Openreach engineer turned up 2 days ago and fitted the new ONT, few issues with the line / build at their end but seemed to have got that sorted, however my account still hasn't been authenticated and all I have is a flashing orange light. App...
I stream hi-res music from Qobuz via a EE smart hub. I have FTTP and the Full Fibre 500 service. The streamer is connected to the hub by ethernet cable. Unfortunately I still experience buffering whilst listening to music with occasional long pauses ...
Can you please assist me in getting hold of a vat invoice for business account.
