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Broadband

Lise65
Visitor

‎15-01-2024 10:25 PM - edited ‎15-01-2024 10:29 PM

I’ve paid £20 today to get broadband fitted on the 31/01 but have had no confirmation email so am I getting me broadband fitted on that day if not I would like my money that you took from me and go with another company disgusted have had no email since the morning you very quick to get the money from me.  Lisa 

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1 REPLY 1
Katie_B
EE Community Support Team

‎16-01-2024 07:56 AM

Good morning @Lise65. 

I am sorry to hear you did not receive your confirmation email. 

Could I please just check it has not been direct to your Junk/Spam folders?

If there is a problem with your order our team will be in touch. 

Should you still wish for the 31/01/2024 to be confirmed for your home broadband being fitted I'd recommend getting in touch and our team will be more than happy to help.

Katie

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