Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I received this text that said I should be getting unlimited data for the next 30 days as a birthday gift however, I just received a text saying I have used all of my data for the month ?
Hi I am going on a cruise in January around the Caribbean. I know I will have to buy an add on for mobile data but because I am stopping off everyday at different places. Barbados. Dominica. Puerto Rico. Virgin Islands etc. I can’t put multiple place...
Hello, My wife and I are on our own 30 Day Essential SIM deals (5gb data each). My wife’s data is running very low, can I gift her say 1.5gb of my data? She’s going on a trip and needs the data for her phone satnav.
17/01/24currently outside the eu and bill has refreshed and is showing no data. I need to gift some to a family member in the uk. I can’t see my usage on the app..it says EE can’t show it and to try later but I have been looking at this for the last...
I received an offer for unlimited data for 2 days for £2 from 1152, the message said I can renew as many times as I like until midnight on 28th October, I have already used the offer twice, I have texted the the activation word to 1152, but have not ...
Same hereMoved from Plusnet to EE end of December 2023 Unfortunately I moved 5 SIM cardsMy data dropped from (Down 55Mbps/ Up 35Mbps) to (Down 2.8Mbps/ Up 1 Mbps) not to forget Plusnet is third party provider.I Spoke to EE support team many times and...
I am in first month with ee and still have no mobile data. Not an area problem as cant access anywhere, it's a 4g phone on a 5g network and been told that's not an issue. All phones settings are correct. Cant understand what the issue is. Have we jus...
So far this month I’ve used 5TB by downloading my whole Xbox digital library 123 games=5TB it’s all personal use . Sooner of com clamps down on this BS fair usage policy of 600GB a month then if you go over that EE will throttle your download speeds ...
Again, I have a FUP problem. Or have I? The most frustrating thing is I can't find out how much data I have used so far this month, because the unlimited line's page on my account always shows "you have used null of null" or some useless informati...
Hi, I’m wondering if anyone can say if personal hotspot is unlimited? A family member got a message about using 80% of gifted data even tho they’ve not been gifted it and are on unlimited data. They used their personal hotspot and I read up that ther...
