16-05-2024 07:46 PM
I just purchased EE broadband, as I was informed that my existing mobile data would then become unlimited (being over £10 per month). But my data usage on the EE app still says that I have only 559.0 MB left, and there is no sign of it becoming unlimited. (I tried logging off and on again, but it didn't work.)
Solved! See the answer below or view the solution in context.
18-05-2024 10:00 AM
It's resolved now, but I called them and they then fixed things from their end.
16-05-2024 08:42 PM
@Squaferno It’s usually added on your next billing cycle.
18-05-2024 10:00 AM
It's resolved now, but I called them and they then fixed things from their end.
18-05-2024 10:10 AM
Thanks for coming back and letting us know @Squaferno
Leanne 🙂