Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 135974 Views
  • 49 replies
  • 20 Helpful

New unlimited sim account not showing any data

New account unlimited data sim not showing any data in account, sim changed by EE once as help said it was faulty, still not working account page keeps saying there’s an error texted 150 nothing can’t call either 

Resolved! Roaming

I can't add on plan with data on abroad 

djbeat69 by Investigator
  • 151 Views
  • 6 replies
  • 2 Helpful

Urgently seeking help - overseas

Hi EE,I’m urgently seeking your help and can’t find any other way of getting through to you, so giving this a go.I’m currently in Italy and did not text roaming before I left the UK, as I didn’t realise this was a requirement. My previous roaming pas...

Ludjut by Visitor
  • 123 Views
  • 1 replies
  • 2 Helpful

Slow Internet speeds

Hello my internet speed is so slow, I checked on speed test as well, my internet is so slow.what should I do?

Sherzad by Contributor
  • 72 Views
  • 1 replies
  • 0 Helpful

Why is mobile Internet poor

Not sure if in correct place or not, but wanting to know why mobile data is so slow. Constantly apps won't load pages (even social media apps can't be used properly) , can't browse Internet properly, can't use vpn when needed (even in emergency for w...

walkerx by Skilled Contributor
  • 131 Views
  • 6 replies
  • 0 Helpful