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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8360 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18559 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35979 Views
  • 49 replies
  • 11 Helpful

I’m new EE user

I have got bill which is 32 pounds are deducted from My account! I want to know what is actual package of EE mobile network?

Bill question

Can anyone answer the following. I’ve had a bill date come through for on or after the 7th May but my bank account is showing it coming out on the 8th of May. Do you know if that will be the date it’s taken (8th may) 

Resolved! Re: Lost my phone

Hi Chris,                    If you are on a SIM only contract and lose your phone, will the new phone that you buy need to have a different phone number? Also will you need to keep paying on the contract for the previous SIM and also take out and pa...

AppleCare Services

I have cancelled one of my lines which contract ends 19th May however I have just received a text saying thanks for choosing Applecare Services for your new device? I havent ordered a new device so where do I cancel this cover does anyone know please...

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